White Glove Delivery Service

Surpassing industry standards as a last-mile carrier

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Benefits of ATC’s White Glove Delivery Service

Our business is to ensure that we meet and exceed the most stringent requirements of our clients. We ensure that everything we handle is treated with precision and care. From the people we employ to the equipment and transport we use, all are fully equipped and certified to perform the task at hand.

By combining our traditional role as a final-mile carrier with our White Glove standard, we are positioned to meet your demands even if the schedule is a little tight. This service applies to all our segments.

Why Choose ATC as Your White Glove Delivery Service Provider?


Global Partner Network

Having a network of global partners enables us to deliver white glove service whether you are a global logistics provider seeking a final-mile support or a cloud service provider. We develop local site knowledge and combine it with our training, experience, and attention to detail to ensure on-time deliveries and precise rack placement in the final floor position according to your specifications.

Secure Transport of Equipment 

We transport all your equipment from door to door by road and sea without transshiphment, ensuring reliable, on-time delivery. When we arrive at the destination, our team has already taken care of the security clearances to enable a smooth and efficient delivery.

Lifecycle Management of Equipment 

When your equipment reaches end-of-life, we manage the physical security requirements through our certified decommissioning service. We also keep a comprehensive record of everything we do, and with satellite GPS tracking across our fleet, you can be confident your equipment remains secure at all times.

Dedicated Workforce 

We are very proud to have a team who genuinely care for what they do and are committed to exceeding client expectations at every touchpoint.

  • We earn our clients’ trust by getting the job done to the highest standards of safety, security, and reliability — every time. We value our client relationships, and it is critical to us that every one of our clients is satisfied with the service we provide.

    Keith Young Vice President Data Center Services at Arvato

ATC’s White Glove Delivery Process

  • Step 1: Consultation

    Our team holds a consultation with the client to understand the project scope and complete SLA requirements.

  • Step 2: Site survey

    We deploy our site survey expert to evaluate all delivery areas and determine required equipment, vehicle types, and site constraints. No two sites are the same.

  • Step 3: Planning meeting

    Once the site survey is complete, our team leader hosts a planning meeting to run through what is required for the project and inform the client of timelines and responsibilities on their side to ensure successful deployment.

  • Step 4: Pre-check

    Between 72 and 48 hours prior to delivery, the team reconvenes and the transport planner contacts the client to ensure that all requirements, such as security clearance, are in place in advance of the delivery.

  • Step 5: Delivery

    Our team arrives in advance of the delivery time and conducts a "pre-talk" dividing up the team into their respective roles, so that they are ready for the final delivery fulfillment stage. Once on site, our planning office is notified and the client is immediately updated on the status of the delivery.

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ATC’s White Glove Delivery FAQs

Explore our full range of data center services

Our services are designed around your requirements. By combining logistics expertise, technical capability, and decades of experience, we deliver tailored solutions that support your data center operations end-to-end.

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